Privacy Policy

When you use a form on this site we collect the information you enter: your name, email address, telephone number, and anything you choose to write in the message field. We also collect standard technical information your browser sends, such as your IP address, device type and the pages you visit.

We ask you not to enter medical details into website forms. The intake form asks what brings you here, not what is wrong with you, deliberately.

To respond to your enquiry, schedule and confirm appointments, send information you have requested, and improve how the site works. We do not use it for anything else without telling you.

If you give us your mobile number you consent to receive SMS messages about appointments, your free MRI review, and your care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of care or treatment.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except the messaging provider that delivers the messages on our behalf.

See our SMS Terms for the full programme details.

We do not sell your information. We share it only with the service providers who help us operate — our practice management and customer relationship systems, our messaging provider, and our website host — and only to the extent they need it to do that work. We may disclose information where the law requires it.

This website is not your medical record. Health information created during your care as a patient is protected under HIPAA and handled separately through the practice’s systems and its Notice of Privacy Practices. Please do not send clinical information through this website.

We use cookies and similar technologies to make the site work and to understand how it is used. You can control cookies through your browser settings.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from email at any time, and reply STOP to any text message to stop receiving them. Call the office at (972) 741-7189 or write to us at the address below.

This site is not directed at children under 13 and we do not knowingly collect their information through it.

Spine Physicians Institute, 3450 Forest Lane, Suite 200, Dallas, TX 75234. Telephone (972) 741-7189.